top of page

Policy

Our policies and rules are designed with the children’s safety in mind. We make every effort to be courteous and respectful of all our busy parent needs.

  • All riders must be pre-registered

  • All pick up and drop of locations must be pre-planned

  • Children must be ready at their scheduled locations, at their scheduled times. Additional fees apply for unplanned wait time.

  • Every child will wear a seat belt. All seat belts are required to be worn at all times.

  • No standing allowed while the vehicle is in motion.

  • Passengers will not board or disembark from the vehicle until it has come to a complete stop.

  • Passengers should not destroy vehicle property or the property of other passengers.

  • All passengers must be courteous. Inappropriate language/behavior is not acceptable nor tolerated.

 

A service charge of $15.00 will be applied if the following occurs:

  • If we are asked to deliver an item that was left on the van.

  • If we are asked to pick up or drop off at a different location without 24 hour notice.

  • If we are asked to pick up or drop off at a different time on the same day.

  • $50 nonrefundable registration fee (additional family members will only pay $20)

  •  

  • $5 added to all morning shuttles (only offered within certain areas)

  •  

  • $5 added to all weekend shuttles (Sat and Sun)

  •  

  • $5 added to any pickup/drop-off after 5pm

  •  

  • $10 added to any pickup/drop-off after 7pm

  •  

  • $5 added to any pickup/drop-off that requires a team member to sign in/sign out a passenger

  •  

  • $15 cancellation fee (applies to scheduled pickups cancelled less than 24 hours)

  •  

  • No call/show riders will be charged for a full daily rate

  •  

  • *A minimum of three days per week is required for each passenger

Thank you for choosing Icare magical Shuttle as your preferred transportation service provider for your child(ren). Please complete the form below so that we will know your child(ren)’s transportation needs. Please allow up to 24 to 48 hours once we have reviewed your request, we will determine if we service that particular area during the time requested and if we have any available seating left on that route. We will do our best to accommodate your request. Our company is committed to serving you! 

bottom of page